Day Options functionality

Objectives and outcomes:

Reduce costs of service without compromising quality

Attract Clients-Carers

Involve Clients-Carers easily in your processes so Clients can cancel and set up bookings and attendance – so your staff know what is happening

Schedule staff and contractors efficiently and have them access their schedule from anywhere

Provide a good Client–Carer experience using the Internet and their Smartphones

Make it easy for staff to manage each session

  • View participant conditions and alert notes so they are understood by staff

  • Easily record the completion of each service delivery

Manage any financial transactions for each session eg excursion fees

Make it easy for staff to manage everything digitally – service carers can use Smartphones, tablets and PCs to manage at session information.

Provide easy access to each participant’s information to allow management of their needs

What is a “digital business” and how is this changing customer experiences….

 

Client NDIS plan Service
Day Options overview
(6.2mins)

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