Day Options functionality
Objectives and outcomes:
Reduce costs of service without compromising quality
Involve Clients-Carers easily in your processes so Clients can cancel and set up bookings and attendance – so your staff know what is happening
Schedule staff and contractors efficiently and have them access their schedule from anywhere
Provide a good Client–Carer experience using the Internet and their Smartphones
Make it easy for staff to manage each session
Manage any financial transactions for each session eg excursion fees
Make it easy for staff to manage everything digitally – service carers can use Smartphones, tablets and PCs to manage at session information.
Provide easy access to each participant’s information to allow management of their needs
What is a “digital business” and how is this changing customer experiences….