Support made effortlessly simple.
Ateesa is an all-in-one digital platform to help simplify the needs of National Disability Insurance Scheme (NDIS) service providers - from service delivery to billing and more.
Ateesa Explained Get startedAteesa is used by Service Providers to deliver end to end management of NDIS and care services.
Dictate notes
Dictate notes to your phone with amazing speech to text translation for Apple and Android...
making it quick and easy to take notes at any time...
So users are less stressed, more productive, and focussed
Automatically Claims
Flag a service as delivered and the system automatically claims from NDIS and prepares Plan Manager invoices...
so that the money arrives in your bank account faster and with little effort, after delivery...
Meaning you can focus on delivery and growing your business rather than worrying about
How To?
User guides on screens...
so that users understand what to do...
Meaning staff are more relaxed, creating less mistakes and able to focus on delivering
eLearning
Included eLearning for your staff with person by person tracking of their progress...
so that you understand who has become proficient...
Meaning you have confidence in staff knowledge and what is required
Enquires
Incoming Request For Service emails are automatically stored as Enquires which can then be tracked and automated acknowldegements and remingers flow ...
so that you can respond appropriately...
Meaning opportunities are not missed and your reputation for service is enhanced
Checks
Ateesa checks before a service is delivered, that all the NDIS requirements are correct and in place for successful billing...
so that claims go through successfully...
meaning you get paid for all the services delivered, with minimal errors
Booking
Ateesa makes the service booking for you at NDIS when entered into Ateesa. You can update, modify and delete Service Bookings...
so that you can track available Participant funding...
Meaning you do not have to login to PRODA portal to ake a service booking - enter it into Ateesa and it is done, and data is synched with NDIS
Interacts electronically with NDIS
For Plan Managers, Ateesa retrieves NDIS Plan information from NDIS (access not available electronically to anyone else but Plan Managers at the time this was updated) ...
so that your systems are up to date ...
Means that you save time and cost, and allows you to focus on assisting Participants
Any claims errors processed
If there are any claim errors, USERS can see instantly see on their dashboard and address. If you elect not to use the NDIS API, you may not be aware of changes in Participants plan by NDIS until you claim....
So there is visibility of issues and can be responded to appropriately to get things back on track
Auto store email streams
Outlook integration which can stores correspondence chains of emails...
so that you can track outgoing and incoming correspondance against a specific record such as NDIS Plan, Service Agreement, Invoice....
Meaning you have easy access to a complete picture of what is happening to address any issues
Document management
Stores documents and digital files linked to records...
so that you do not have to go searching...
Meaning that you you have intuitive access to files when and where they are needed
Rosters-timesheets-award interpretation
Timesheets and rosters with optional KeyPay payroll integration with Award interpretation...
so that staff and contractors can be paid correctly and understand what is required of them from PC or phone...
meaning there is clarity of communication with staff about what you want from them, easy recording of billable and unbillable time, and understanding of case load
Work from anywhere - phone or PC
Work remotely from anywhere, at any time, if there is an internet connection from phone or other source...
so that location does not restrict working with the system...
meaning you can work from home, from remote locations with internet access
Mainstream - future proof
Uses Microsoft mainstream technology used by millions of people aroung the world (although all data and systems are located in Microsoft data centre)...
So that you can rely on continuous business improvement functionality and technology, as well as state of the art security...
meaning you are future proofed and daily security protection is applied automatically
See what you need
Customisable user personas for functionality and security such as "Support Coordinator", "Service Manager", "SIL worker", etc...
So that you have instant, but customisable, functionality you can assign to differnt members of your team...
meaning you can have people up and working quickly, combined with online training and our customisable standard operations manual.
Give clients access
Portal - coming soon - allowing Participants, 3rd party service providers, can work with your systems if you give them access...
so that your data is up to date, your business partners can see what what is happening...
meaning you are not distracted having to answer questions by phone or email about information you share with people
Start fast
Template policies and procedure manual which is 100% customisable...
so that you do not start from scratch and spend a lot of time working it all out...
meaning you get the quality of service, more relaxed and happier staff as they know what is required of them, as well as faster financial returns
Overview of the features
There is significant functionality in Ateesa. Different modules are activated tailored to your needs. This simplifies operation for your Users and stakeholders. Power users and operational users can have different screens to minimise the data seen.
Client Case Management
Service Delivery Management
Marketing
- Community education
- Communication
- Engaging the community
- Extending processes
Automated funding claims and invoicing
Implementation process tested as well as ongoing training material
Fundraising
-Event management
-Membership
Revenue raising (sales)
People
-Staff
-Contractors
-Volunteers
Workplace health and safety
Online safety
Your online safety being a top priority for us, security is managed by the top of the line Microsoft tools. Microsoft spends $1 billion every year to guarantee the security is always updated and secure.
proven record
Ateesa has a proven record with national organisations using our software.
digital integration
Effective digital integration with NDIS systems. Coming soon to minimise staff data entry, administration, and elimination of mistakes.
